Frequently Asked Questions
Everything you need to know about shopping with DigitalLatvia
What is the standard shipping time for orders within Europe?
We typically process orders within 1-2 business days. Shipping within the Baltic states takes 2-4 business days, while the rest of Europe usually receives their packages within 5-10 business days.
Can I return an item if it doesn't fit?
Yes, we offer a 14-day return policy. Items must be unworn, with all original tags attached and in their original packaging to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and regional direct bank transfers via secure payment gateways.
Are your materials sustainably sourced?
DigitalLatvia is committed to conscious fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.